Payment Policy
Please review our Payment Policy to understand how payments, card processing, and payment verification work.
1. Accepted Payment Methods
We accept online orders through Cash on Delivery (COD) or Prepaid payment modes. For prepaid orders, we support:
- Visa Debit & Credit Cards
- MasterCard Debit & Credit Cards
- American Express Cards
- Integrated digital payment wallets
2. Information Required for Online Payments
During online transactions, you will be required to provide:
- Visa & MasterCard: 16-digit card number, card expiry date, and 3-digit CVV (printed on the back of the card)
- American Express: 15-digit card number and 4-digit security code
3. Payment Deducted but Order Not Confirmed
If the amount has been deducted from your account but you have not received an order confirmation, please contact our support team immediately:
- Email: vcube2114@gmail.com
- Phone: +91 9909174740
Please provide the following details:
- Transaction Reference Number
- Registered Email ID and Phone Number used for placing the order
- Date & Time of the Transaction
4. Payment Service Provider
We are currently using Razorpay Software Private Limited as our payment service provider. Customers may be redirected to Razorpay’s secure payment portal during checkout, which is not under our control. Customers may refer to our Terms of Use for additional information related to third-party websites.
By placing an order on our website, you acknowledge and agree to this Payment Policy. This policy may be updated or modified at any time without prior notice.