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Frequently Asked Questions
Below are some of are common questions about orders
Why choose VCUBE?
- Dermatologically tested
- Sulfate-free & Paraben-free
- Cruelty-free
- Advanced active ingredients
- Designed for visible results
How can I track my order?
As soon as your VCUBE order is shipped, we will share a real-time tracking link with you via SMS/Email/WhatsApp, so you can easily monitor its progress.
What payment methods do you accept?
All online payments are securely processed through Razorpay, supporting UPI, debit & credit cards, net banking, and supported wallets. Cash on Delivery (COD) is also available in select locations for your convenience.
Do you offer international shipping?
At present, we deliver exclusively within India. International shipping will be introduced soon.
What is your return policy?
To maintain product safety and hygiene standards, products cannot be returned once opened or used. However, in the rare case of damage or a packing error, please notify us within 24 hours of receiving the product, and our team will be happy to arrange a replacement.
Are your products cruelty-free?
Yes, our entire range is cruelty-free. We strictly follow ethical standards and ensure no animal is harmed or tested on during any phase of product development.
