Gentle Skin Cleanser with Niacinamide 0.5% & Salicylic Acid 0.5% | VCube Cleanser

Welcome to VCUBE. We are committed to delivering your skincare products safely and on time. Please review our shipping policy below.

Order Processing

• Orders are typically processed within 1–2 business days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak periods, processing times may be slightly extended.

Shipping Timeline

• Standard delivery typically takes 3–7 business days depending on your location.
• Delivery timelines may vary for remote or non-serviceable areas.
• Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• We may offer free shipping on selected orders, promotions, or minimum order values.

Cash on Delivery (COD)

• Cash on Delivery may be available for eligible locations.
• VCUBE reserves the right to restrict or refuse COD service for certain orders or locations.

Order Tracking

Customers can track their orders using the tracking link provided after dispatch.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disastersCourier partner issues
• Other unforeseen circumstances

VCUBE shall not be held responsible for delays beyond our reasonable control.

Incorrect Address

Please ensure that your shipping address and contact details are accurate at the time of placing your order.

VCUBE will not be responsible for delivery issues arising from incorrect or incomplete address information provided by the customer.

Damaged or Missing Items

If you receive a damaged package or if any item is missing, please contact us within 48 hours of delivery.

Please provide:

• Order number
• Photos of the package and product
• Description of the issue

Our team will review the request and provide appropriate assistance.

For shipping-related queries, please contact:

VCUBE

Email: support@myvcube.in

Phone: +91 9909174740

We are committed to providing a smooth and reliable shopping experience for all our customers.

We use the highest quality botanical extracts available on the market and are passionate about creating effective, lasting skincare rituals. To keep your products in great shape, store them in a cool place and avoid contaminating with water.